What is the duration of a subscription after payment?
You get 30 calendar days of access after payment, even if you haven’t used the system yet. Once that time passes, you need to renew your subscription to keep going. We send reminder notifications at 5, 3, and 1 day before your subscription expires.
Why does the clock start ticking immediately?
The billing cycle begins the moment your payment is processed, not when you first log in. This means unused time is forfeited if you wait to start. The system tracks this duration strictly to ensure fair resource allocation for all users.
Consequently, starting later does not extend your end date. You should plan your onboarding schedule accordingly. Missing the initial setup window within these 30 days results in a shorter effective usage period.
What should I do before my subscription expires?
- Check your email inbox for the notification sent five days before expiration.
- Review the renewal link provided in that message to confirm your pricing details.
- Ensure your payment method on file is valid and has sufficient funds.
- Click the renewal button at least two days before the deadline to avoid interruption.
Do I lose all progress if I forget to renew?
Many users assume that data persists indefinitely after a lapse. This is incorrect. While your account profile may remain visible, access to active features is revoked once the 30 days are up.
To avoid losing momentum, rely on our automated alerts. The system notifies you about the need to pay for continued access five, three, and one day before your subscription period expires. Use these reminders as your primary trigger for action.
You will know the process worked if you receive a confirmation email immediately after clicking the renewal link. Watch for that receipt in your inbox within minutes to verify the new 30-day window has started.